This must be done before provisioning your polycom soundpoint phone in case the device has residual settings of a previous configuration. Polycom ip 331 factory reset and software upgrade youtube. From the phones local menu interface, press menu settings advanced default password. This will present you with the configuration web page for the ip330. Added support for ip 321 331 all other images unchanged from 3. For more information on setting up this device and more. When a admin password is set you need to enter the admin password to access the web interface. One of the most common is to regenerate the directory and on screen defaults based on changes that have happened in your company. Manually setup a polycom soundstation 5000, 6000, 7000 for 3cx. You will need to know then when you get a new router, or when you reset your router.
The soundpoint 500 has been replaced by the soundpoint ip 450 and 550. Factory resetting a phone will restore the device to its factory default state, erasing all personalized settings. Reset web configurationclears the override file generated by changes using the web configuration utility. What is the administrator password for my phone or adapter. Different models and or software versions may require different settings. Split download file is recommended, but requires that all phones are running bootrom 4. Somehow the router had assigned a dynamic ip addr, so i configured to static dhcp and rebooted the phone now back in untility. Polycom soundpoint ip 601 default router login and password. Press and hold 1, 3, 5, and 7 dial pad keys simultaneously until the password prompt appears.
Polycom uc software release matrix for soundpoint ip and soundstation ip phones. For soundpoint ip 301, 501, 550, 600, 601, and 650 press and hold the. Select admin settings reset to default reset local config. Polycom phones, password 456 not working businesscom. This will format the phones filesystem press menu settings advanced enter the admin password. How to configure the polycom soundpoint ip330 youtube. A guide on how to reset the password can be found here password using obihai software. I was doing a vulnerability scan on the network and noticed that all phones were using the default username and password combinationusername. Press and hold the 4, 6, 8 and simultaneously until the password promt appears.
How to reset polycom phone to factory default settings. How to reset the polycom admin password to default. You can find your polycom password by logging into the admin portal. I was to reconfigure for the new supplier, starting with a factory reset to get an admin password. Polycom soundpoint ip 331 configuration manual pdf. Find the default login, username, password, and ip address for your polycom soundpoint ip 601 router. Polycom 330 320 factory default password reset duration. Enter the admin id default is admin, the admin password when a password is set, and click login. How to factory reset polycom phone when default password.
Polycom soundstation duo voip phone quick reference guide. For polycom phones, the password 456 should work under the following circumstances. What to do if the default 456 password does not work. Resetting your polycom soundpoint series ip phone voip. How to factory reset polycom phone when default password does. Open the web interface of the polycom device and login as admin default password is 456. To reset the soundpoint ip phones configuration to the factory defaults using the. Manually configure a polycom sound point ip 321, 331, 450, 550, 560, 650, 670. If your phone is still able to connect to the provisioning server via a dhcp option please reset the password via the device. Many downloads like polycom realpresence desktop 2. How to configure the polycom soundpoint ip330 for the use of voip calling with service from ipcomms.
If your phone or adapter has not yet been activated for service or has been factory reset and not reactivated and is also running on firmware earlier than uc4. Next, determine the phones current ip address and a static ip address along with subnet and gateway to assign to the phone. Polycom soundpoint ip 331 settings purecloud resource center. Polycom web interface password issue poly community. The only password use here is the mac id of the phone e. Enter the ip address on your web browser pc and device should be on the same network the browser should load the configuration page for the ip 501 click on sip link enter user and password default values are user. The ip address will be picked from the dhcp server on your network and will be displayed on the lcd open a web browser on your pc and type the soundstationss ip address in the address field make sure that your pc and soundstation are on the same network this will present you with the configuration web page for the ip330. In server address enter the provisioning url taken in step 1. Soundpoint ip 321, 331, 335, 450, 5000, and 7000 phones. Polycom web interface password issue hoping i fixed the problem. View and download polycom soundpoint ip 331 quick start manual online. Polycom phones in an unprovisioned, factory default state and not running uc4. Ip address detection and web management assuming a dhcp server is active on your network.
How to set a static ip on a polycom phone 8x8 support. Combined download should be used where phones may be running pre4. Polycom soundpoint ip 335 is an entry level phone designed for use in an office environment it comes with poe support and has two built in ethernet ports. This user guide will show you how to setup and use your new hosted pbx phone system and service. Polycom default username and password web administrator setting default id. The four buttons immediately below the lcd display are soft keys each soft key performs the action displayed immediately above it. In addition, the provisioning server can be used to set the password so an end user cannot make changes to the phone settings. There are times you may want to reset your phone to factory defaults. Follow the steps below to factory reset your polycom soundpoint device in order to bring back the factory default settings. We have 16 polycom soundpoint ip 331 manuals available for free pdf download. Once you have the above info, open up a web browser and enter the ip address of the polycom phone in the address bar.
Enter the information into the web interface of the device. For the polycom soundpoint ip 550, 560, and 650, and vvx 1500. This video demonstrates how to reset a polycom 335 phone to the factory default admin password. Great service, expert advice and amazing prices on the polycom soundpoint ip the polycom ip 321 is a reliable voip phone that features two lines, 102 x graphical lcd, superb sound quality and a fullduplex ieee 29 type speakerphone. How to reset polycom 335 password to factory default. Learn how to do the most common functions on your phone. How do i login to the web interface of a polycom phone.
Enter the administrative password, then press the enter soft key. View online or download polycom soundpoint ip 331 user manual. How to reset the polycom admin password to default value of 456. Find the default login, username, password, and ip address for your polycom router. Polycom soundpoint ip 331 passwords and resetting quick guide. For the polycom soundpoint ip 321, 331, 335, 450, soundstation 5000 and duo. Ip 331 change password via the web interface polycom. Wiping out config of polycom 331 voip phone spiceworks. Polycom uc software release matrix for soundpoint ip and. Software release matrix for polycom vvx, soundstructure, obi edition phones. View and download polycom ip 331 user manual online.
Parts, support will no longer be available for this product after 5012011. The administrative password that you use when configuring the phone from the web interface. How to disable the linux frame buffer if its causing problems. By default the password is masked, but you can select the show password check box to see the password in plaintext. For soundpoint ip 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, on the dial pad at the same time for soundstation ip 4000, 500, and 6000.
Support for the product will be available until 12312014. The password may also be the default password, 456. Page 1 cluana polycom soundpoint ip 331 configuration guide this guide is for a polycom ip phone soundpoint ip 331, uc software version4. It should prompt you to log in, use the following credentials. How to reset to factory defaults how to reset to factory polycom devices for secondhand phonesphones used with another provider, it is recommended that you reset the phone to factory defaults to wipe all previous configurations and settings. This article explains the basic operation of the polycom soundstation duo voip phone. Polycom factory reset and software upgrade duration. Manuals and user guides for polycom soundpoint ip 331. How to manually configure polycom phones via web interface. I have 4 polycom soundpoint ip 321 handsets which i used with a previous supplier. How to factory reset a polycom soundpoint series 3cx.
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